General Terms and Conditions SHIPPING
Shipping within Germany:
Delivery time 1- 3 days*
We ship all orders with our service provider DHL (incl. tracking). Our shipping takes place Mon-Fri and the service to make the packages available to DHL takes place Mon-Fri within 1-2 days.
* The delivery time within Germany, is about 1-3 days, unless the DHL has other delivery instructions, due to strikes or other extraordinary circumstances such as the COVID-19 pandemic. As soon as we receive your order, you will receive an order confirmation. As soon as the goods have been picked up by the service provider DHL, you will receive an email with your tracking number.
(Please check your SPAM folder if you did not receive one or contact our customer service: service@naild.de)
Free Shipping:
If your order total is at least 49 Euros, shipping is free of charge anywhere in Germany. If the order total is less than 49 Euro, the shipping costs are 4,00 Euro. (Order total is the final total after deducting all discounts). In the case of a return, where the minimum order total for free shipping is not reached, shipping will be charged.
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Shipping to Austria: 6,90€
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Shipping within the EU: 9,90€
The delivery time within the EU, is about 3-5 days, unless DHL has other delivery instructions, due to strikes or other extraordinary circumstances, such as the COVID-19 pandemic. As soon as we receive your order, you will receive an order confirmation. As soon as the goods have been picked up by the service provider DHL, you will receive an email with your tracking number. Please check your SPAM folder if you did not receive one or contact our customer service: service@naild.de.
Free shipping within EU:
From a minimum order total of 69 euros, shipping is free throughout Europe. If the order total is less than 69 Euro, the shipping costs are 9,90 Euro. (Order total is the final total after deducting all discounts). In the case of a return, where the minimum order total for free shipping is not reached, shipping will be charged.
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Shipping to foreign countries:
Shipping costs to foreign countries: 14,90€.
Special notes on shipping abroad:
The delivery time to foreign countries, is approximately 3-7 days, unless DHL has other delivery instructions, due to strikes or other extraordinary circumstances, such as the COVID-19 pandemic. As soon as we receive your order, you will receive an order confirmation. As soon as the goods have been picked up by the service provider DHL, you will receive an email with your tracking number. Please check your SPAM folder if you have not received one or contact our customer service: service@naild.de.
Shipments to foreign countries may be subject to duties, taxes and fees that are not included in the total price shown.
Free shipping to foreign countries:
If the order total is at least 100 Euros, shipping to foreign countries is free of charge. If the order total is less than 100 euros, the shipping costs are 14.90 euros. (Order total is the final total after deducting all discounts). In the case of a return where the minimum order total for free shipping is not reached, shipping will be charged.
